Lines of business

 

Procurement

  • Purchasing
  • Private label


Marketing / Communication

  • Digital marketing (newsletters / e-mail, social media, mobile, targeting, moving image, SEO/SEA, internet services)
  • Print (printers, desktop publishing, processing)
  • Customer relationship management
  • Creation (catalogue, collateral planning and production)
  • Online shop (development, configuration, conversion, optimisation, web analytics & co.)
  • Agencies / consulting (market research, picture agency, design, multimedia, advertising)
  • Sales (couponing, rebate system, loyalty card)


Payment

  • Payment and claim management (e- and m-payment)
  • Payment service provider (PSP)


Logistics / Returns / Fulfilment

  • Procurement solutions
  • Same-day delivery
  • Return management
  • Order management / handling
  • Packaging


Services

  • After sales management
  • Return services
  • Address management / letter shop / data mining, data warehousing
  • Call centre


IT Solutions

  • ERP systems / software
  • Online shop systems
  • PIM & co.
  • Big data
  • Business intelligence
  • Web security


Postal Services

  • Personalised / non-personalised delivery
  • Regional / national delivery
  • Dispatching of catalogues, mailings, business correspondence, press handouts
  • Courier service, express service, parcel / postal service